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HEAD OFFICE

Jordans Dorset Ryvita

PO Box 32047 Preston
Cambridge Ontario,
Canada N3H 5M2

If you're able to provide the product, batch code and a photo of the pack, it should help us deal with your complaint more quickly.

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FAQs

Most of the big supermarkets stock our products:

Ambrosia, Bruno’s Fine Foods, Buy Low Foods, ChoicesMarkets, Denningers, Fairway Markets, Federated Co-op, Food Basics, FreshCo, Highland Farms, IGA, Independent Grocers, Loblaws, London Drugs, Longo’s, Metro, Nesters, Overwaitea, PharmaPlus, Quality Foods, Rexall, Safeway, Sobeys, Thrifty Foods, Walmart, Whole Foods and Zehrs.

Although we would love every single one of their stores to have all of our products on their shelves – unfortunately they are simply not able to do this.

As of January 2021, Jordans no longer uses palm oil in any of its recipes. We switched from palm oil to sunflower oil as sunflower oil has a lower in saturated fat than palm oil.

In the unlikely event that you are not completely satisfied with any of our products, please let us know!

We are passionate about our products and work hard to make them the best they can be. So if you are not satisfied, please use the address (Jordans Dorset Ryvita, PO Box 32047 Preston, Cambridge Ontario N3H 5M2 Canada) to return the product to us.

Please also let us know what the issue is and your contact details. We will reply to you as soon as possible.

We suggest that you take a look at the ingredients, nutritional and allergen information on our products page. All the information is detailed there, but if you have any further queries please contact us using our form.

We guarantee that none of our products contain any GM products. We audit our supply chain and are particularly aware of any GM issue crops. Bearing in mind our on-pack claims, we diligently follow all the necessary steps throughout the supply chain to assure you that we are using GM free ingredients.

The Non-GMO Project verified logo shows which of our recipes meet The Non-GMO Project standard for avoiding genetically modified and bioengineered materials.

Jordans cereals can be purchased from Well.ca, Amazon.ca and any grocery store with online ordering.

We have 31 oat farmers. Over the last 5 years, these 31 farmers have protected on average of 4,286ha of land for wildlife. In 2020 alone, this was 4,060 ha - the same as area the size of Oxford. ~50km2. Every one of these farmers has dedicated at least 10% of their land to wildlife – but the average (as of 2019) stands at 17%.

This land included on average between 2016-2021:

  • 795ha of Woodland (692ha in 2020)

  • 481km of field margins (475km in 2020)

  • 738km of hedgerows (716km in 2020)

  • 138km of waterways (136km in 2020)

Jordans is now a member of How2Recycle; a comprehensive recycling labelling system for packaging in Canada, designed specifically for consumers. It's the first and only label designed to apply to all packaging types and is designed in accordance with the Competition Bureau Canada's Environmental Claims: A guide for Industry and Advertisers and the Consumer Packaging and Labelling Act. The How2Recycle label on our packaging makes recycling easy for you by clearly stating what can and can't be recycled with each component of our packaging.